Portfolio
"I never deliver what was promised; I always over deliver more than what was expected! That's it, it's that simple!" ~MC
L48-BP - The British Petroleum Company
Program Manager for ServiceNow® ITSM, ITIL Processes
CBRE Group, Inc. is a commercial real estate services and investment firm. It is the largest company of its kind in the world.
Lead Consultant for ServiceNow® SecOps module & GRC implementation. Program Manager for Security, GRC and Professional Services
Allison Transmission – U.S. based manufacturer of commercial duty automatic transmissions and hybrid propulsion systems.
Program Manager for Solarwinds Implementation
Jabil – Global manufacturing services company in 23 countries, and 175,000 employees worldwide
Lead Consultant for ServiceNow® SecOps module & Vulnerability Management implementation. Program Manager for Security, PPS and Professional Services
Mass Mutual – U.S. based life insurance company serving five million clients.
OCM Lead for ServiceNow® Implementation
Lam Research Corp. - Leading supplier of wafer fabrication equipment and services to the global semiconductor industry.
Program Manager for ServiceNow® ITSM, ITIL Processes, Tools, Command Center, and Monitoring.
The Depository Trust & Clearing Corporation - U.S. based post-trade financial services company. – GTR Environment Management Systems
Review and analyze current state of operations. Create visibility into processes and system health utilizing Splunk, HP BPM and Netcool.
The Depository Trust & Clearing Corporation - U.S. based post-trade financial services company. – Event Management Comparison & Recommendation
Review and compare event management systems to replace existing architecture. Incorporate functionality for Event Mgmt. and Service Ops. across the entire infrastructure portfolio. Define Overall Cost Reduction
Wells Fargo & Company - U.S. based multinational financial services company. – Service Asset and Configuration Management
Current state assessment showing gap analysis. Recommended new logical architecture. Deployment plan recommendations.
McKesson Corporation - U.S. based healthcare company distributing pharmaceuticals and medical supplies. – IT Application Inventory and Analysis
Create comprehensive application and tool inventory. Correlate apps to ITIL processes for use and opportunities. Provide insight to areas of need and consolidation.
The Depository Trust & Clearing Corporation - U.S. based post-trade financial services company. – Event Analysis and Correlation
Define standards for locating and troubleshooting how to correlate events to improve the performance of company global IT desk. Incorporated tools such as Netcool, Impact, ServiceNow, Splunk and TADDM.
Netcool 8.1 Deployment for Spirit Communications June 2015
Deployed new monitoring infrastructure with Netcool 8.1, SNMP, Ciena, Cisco, Syslog, TL1 probes.
Time Warner Cable Launch C-COR's Integrated Service Management (ISM) Solution; April 2006 – March 2008
ServAssure deployment to Cable Bahamas, Flow Jamaica, Flow Trinidad, Flow Grenada; August 2007 – June 2008
Time Warner Cable Launch C-COR's Integrated Service Management (ISM) Solution; April 2006 – March 2008
CCOR NSM Deployment to Mediacom Communications; May 2006 – May 2007
Time Warner Cable Launch C-COR's Integrated Service Management (ISM) Solution in Tampa Bay; September 2001 – December 2001
Adelphia Cable DOCSIS Deployment; December 2001 – June 2002
WinStar Communications; 2000 - 2001
WinStar Communications built a telecom network system valued at $2.6 billion with hardware from credit-easy equipment manufacturers Lucent and Cisco.